Privacy policy
Last updated 12 November 2026.
Who we are
This website is operated by Shanghai Mars Industrial Co., Ltd. (“we”, “us”), owner of the KORDAX brand, Shanghai, China. Contact: [email protected].
What we collect
When you submit an inquiry we collect the details you enter (name, email, company, country, phone/WhatsApp, product interest, carrier and message) together with the page URL, time of submission, your IP address and browser user-agent for spam prevention.
How we use it
We use your data only to answer your inquiry, prepare quotations, and follow up on your request. Legal basis: your consent and our legitimate interest in responding to business inquiries. We do not sell your data.
Cookies and analytics
The public website does not use advertising or tracking cookies. A strictly necessary session cookie is used only in the password-protected staff area.
Retention
Inquiries are kept for up to 36 months, or less if you ask us to delete them.
Processors
The site is hosted on Cloudflare; inquiry data is stored in Cloudflare D1. Data may be processed outside your country with appropriate safeguards.
Your rights
You may request access, correction, deletion or a copy of your data, or withdraw consent at any time by emailing [email protected].